Privacy Policy

Health Connectors (“we”, “us”, “our”) operates an online introduction, discovery and matching platform that helps users discover and connect with independent healthcare providers. For the purposes of the EU General Data Protection Regulation (GDPR) and the Dutch implementation (UAVG), the data controller is:

This policy explains what personal data we collect, why we collect it, the legal basis for processing, who we share it with, how long we keep it, and the rights you have. It applies to people seeking care (“users”) and to health professionals who join our network.

Some information you choose to share may relate to your health. Under GDPR Article 9, health data is special-category personal data requiring extra protection. We process it only where you have given explicit consent, and only for the purpose of helping you discover and connect with potentially relevant independent providers. You are never required to share health information; you decide what to include. We do not use this information to diagnose, advise, or assess medical suitability — our tool structures the information you provide into search criteria only.

You may withdraw your consent at any time (see Section 8). Withdrawal does not affect processing carried out before withdrawal, and may be subject to legal and technical limitations.

• Independent professionals you choose to connect with: when you decide to contact or be introduced to a professional, relevant information you have provided is shared to enable that connection. Professionals are independent controllers of the data they receive and are responsible for their own handling of it.
• Service providers / processors: hosting, IT, analytics and communication vendors who process data on our behalf under data-processing agreements. [List categories / key processors].
• Authorities: where required by law.

We do not sell your personal data. We do not share health-related information with anyone other than the professional(s) you choose to connect with, our processors, or where legally required.

Where data is transferred outside the European Economic Area, we rely on appropriate safeguards such as EU Standard Contractual Clauses or an adequacy decision. [Confirm/adjust with counsel; the platform references NL + neighbouring countries incl. UK.]

We keep personal data only as long as necessary for the purposes described, or as required by law. Indicative periods: [intake data: X months], [account data: duration of membership + X], [provider verification records: X years], [analytics: X months]. After these periods we delete or anonymise the data.

Under the GDPR you have the right to: access your data; rectify inaccurate data; erase your data (“right to be forgotten”); restrict or object to processing; data portability; and to withdraw consent at any time. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). To exercise any right, contact [email]. We respond within the timeframes required by law.

We apply appropriate technical and organisational measures to protect your data, including [encryption, access controls, etc.]. No system is completely secure, but we work to protect your information and to notify you and the authorities of any breach as required by law.

The platform is not intended for children under [16]. We do not knowingly collect their data without appropriate consent.

We may update this policy from time to time. The “last updated” date reflects the latest version, and material changes will be communicated where appropriate.

Questions or requests:

Contact us : +31 6 1766 6669

Address HQ: Amsterdam, Noord Holland

Email : info@healthconnectors.nl